Shipping policy

Thank you for visiting and shopping at Cozy Up Store! Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time (Production)

All of our graphic apparel is custom‑printed on demand just for you, and our unique items are carefully handled.
• Standard processing and production time takes 2–5 business days before shipment. • Orders are not processed, shipped, or delivered on weekends or holidays.

If we or our printing partners are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you by email if there is a significant delay.

2. Shipping Rates & Delivery Estimates (United States Only)

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery time within the United States:
• Standard Shipping: 3–6 business days (after processing time).

Total time to receive your order = Processing Time + Shipping Time.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, including your tracking number(s). Tracking numbers typically become active within 24 hours.

4. Customs, Duties, and Taxes

Cozy Up Store ships exclusively within the United States. No customs or import duties apply.

5. Incorrect Addresses & Lost Packages

Please double‑check your shipping address during checkout. Cozy Up Store is not responsible for orders shipped to an incorrect address provided by the buyer. If a package is returned or lost due to an incorrect address, the customer will be responsible for any additional shipping fees to resend the item.

If you have any questions about your order shipment, please reach out to us at contact@cozyupstore.com.