Contact information

We love hearing from our community! Whether you have a question about an order, want to know more about our products, or just want to say hello, we are here to assist you. 

Please review our official business and contact details below:

• Trade Name: Cozy Up Shop
• Email: contact@cozyup.shop

Customer Support Notes:
If you are contacting us regarding a purchase you have already made, please make sure to include your Order Number (e.g., #1001) in the subject line or body of your email so we can locate your account and assist you faster. 

We work hard to ensure our community receives a fast response. We typically reply to all inquiries within 24–48 business hours.